Frequently Asked Questions

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?

We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

Can I cancel my order?

All print sales are final. Please contact us as soon as possible if you need to cancel your order.

How long does it take to process a refund?

Processing a refund can take up to 7-10 business days.

How do I return my package?

For a refund or replacement, please contact us here.

Who to contact?

You can reach out at any time sending us a message here.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!

You can also follow us on our social media pages as we are constantly posting about new work!

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Original Art and archival information

Materials used in original works of art are constructed with light-fast paints and acid-free paper. Some collage elements may not be archival, but are encased with acrylic medium which will provides a barrier to environmental agents that could lessen the life of the art work. Originals are also protected with a final isolation coat of acrylic matt medium and matt soft gel. All art works should be hung in a place where they will not be exposed to direct sunlight, heat, extreme cold, water or chemicals. Damaged prints and merchandise will be replaced upon request. Requests for replacement must be made within 30 days of receipt of prints or merchandise. All sales on original paintings are final.

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trusted

by artstorefronts

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.